A European leader in the spatial industry has state of the art IT equipment at various sites.. It wishes to measure the IT performance in the framework of global outsourcing. This performance evaluation is a prerequisite for the renegotiation of a major outsourcing contract.
The WillBe Group team has led several missions in the spatial industry, including restructuring and IT transition management. It develops an approach based on a highly efficient “IT scorecard”:
Process identification and optimization of resources and activities,
Creation of dashboards for performance monitoring and evaluation,
Benchmarking of the model with best practices in the field of IT outsourcing.
All these elements will help to optimize the future outsourcing contract
Defining the IT Roadmap
An international organization wishes to define a new IT Strategy Roadmap and its monitoring tools for the CIO.
The WillBe Group team relies on its experience in IT architecture to draft the blueprint for the new Strategy Roadmap, with a special emphasis on agility, mobility and collaborative tools.
It restructures the project portfolio and its management processes and defines a new budget management tool that improves cost predictability.
It puts in place a control mechanism based on Activity-based Costing (ABC) to track the financial management of IT projects.
Supporting Cloud migration
As part of the transformation of its organization, a major industrial corporation wishes to boost innovation and agility while reducing costs.
In this context, the CIO has requested to study the possibility of migrating workstations to Cloud Computing 2.0.
The project consists in an analysis of the options, their technical and financial feasibility and the migration of the environment of over 10,000 users worldwide.
The WillBe Group team is involved in all stages of the project – from the analysis of the possible solutions to the effective migration itself.
It identifies and analyses all possible scenarios and compares in-house available solutions with Cloud Computing and presents its findings to senior management.
Technical, financial and operational risks and challenges linked to Cloud Computing are clearly identified and a business case is adopted.
The WillBe Group team continues its mandate at the contracting stage with Google, whose application called Cloud (Google Apps) has been selected. The team oversees all activities related to the migration and change management.
Implementing it performance steering systems
A global leader in the food industry wishes to analyze the performance of its IT system. This analysis has to be integrated in an overall IT&IS governance context.
The WillBe Group team relies on its combined expertise of both analytical approaches and IT processesto review the IT organization and present an ABC-ABM model to the CIO.
It defines performance indicators and elaborates IT Scorecards. The performance management system that flows from this method allows the CIO to establish action plans and monitor their implementation.
Secure ERP Programs
The subsidiary of a leading industrial corporation is in conflict with one of its IT service suppliers over a contract worth 15 million euro.
Additional costs and delays in an ERP integration project have led to an extremely tense relationship between the corporation and the service provider.
The WillBe Group team is mandated to strengthen the project management and prepare technical and contractual arguments.
It takes care of both the operational as the contractual aspects of the project to minimize risks:
Ensure compliance with deliverables,
Put a hold to further planning deviation by monitoring the critical path and responsibilities,
Qualify and quantify the impact of deviations and their cost,
Prepare and anticipate contract discussions.
The contractual situation of the corporation is rectified, reducing its exposure of 7 million euros